Privacy Policy

Gibbs Monogram (“we,” “us,” or “our”), a brand operated by Gibbs Commerce LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://gibbsmonogram.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you place an order, upload photos or files for personalization, contact us, or otherwise interact with our Site.

This information may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed by third-party processors)
• Uploaded photos or files
• Order details and history

We also automatically collect certain information when you visit our Site, including IP address, browser type, device information, and usage data.

How We Use Your Information

• Process and fulfill orders
• Create personalized products
• Provide customer support
• Improve website performance and experience
• Send transactional or promotional communications
• Prevent fraud and maintain security
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and tracking pixels, including Google Conversion Tracking, to measure advertising performance and understand site usage.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist with:

• Payment processing
• Website hosting
• Order fulfillment and shipping
• Email and communication services
• Analytics and advertising platforms

These third parties may only use your information to perform services for us.

Payment Information

All payments are processed securely by third-party payment processors. We do not store full payment card details.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure.

Children’s Privacy

We do not knowingly collect personal information from children under 13.

California Privacy Rights

California residents may request access to, deletion of, or information about the personal data we collect. We do not sell personal information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Details

Gibbs Monogram

A brand of Gibbs Commerce LLC

141 Traction St #2147

Greenville, SC 29611

support@gibbsmonogram.com

864-387-4595

Effective Date: February 6, 2026